RETURN POLICY

100% SATISFACTION GUARANTEED

THA PLACE ONLINE STORE

WE WANT YOU TO BE COMPLETELY SATISFIED WITH YOUR PURCHASE.  IF FOR ANY REASON YOU ARE NOT COMPLETELY SATISFIED WITH YOUR ORDER, PLEASE RETURN IT TO US WITHIN 15 DAYS OF RECEIPT FOR A REFUND OF THE PURCHASE PRICE.  WE’LL EVEN REFUND YOUR SHIPPING & HANDLING CHARGES IF THE RETURN IS A RESULT OF AN ERROR ON OUR PART.

OUR RETURNS PROCESS IS EASY!

PLEASE INCLUDE THIS FORM WITH YOUR RETURN TO EXPEDITE THE PROCESSING OF YOUR RETURN.

PLEASE INDICATE YOUR ORDER NUMBER AND THE ITEM(S) YOU ARE RETURING WITH THE APPROPRIATE REASON CODE.  THE REASON FOR YOUR RETURN IS IMPORTANT TO US, SO PLEASE PROVIDE WITH YOUR FEEDBACK BY INDICATING YOUR RETURN REASON NEXT TO YOUR ITEM.

ORDER#_____________________________________              
QTY.
REASON CODE:

ITEM#___________________________________________________

ITEM#___________________________________________________                    

ITEM#___________________________________________________        

ITEM#___________________________________________________       

ITEM#___________________________________________________

REASON CODES

USING A REASON CODE WILL EXPEDITE THE PROCESSING OF YOUR RETURN AND CREDITING OF YOUR ACCOUNT.

13 Quality not as expected
18 Arrived too late
14 Not as described/expected
19   Package Damaged
15 Changed mind
20   Duplicate Shipment
16 Wrong items received
21   Gift Return
17 Item Damaged

MAIL YOUR PACKAGE TO THE RETURN ADDRESS INDICATED ABOVE.  WE ENCOURAGE YOU TO OBTAIN AND KEEP THE TRACKING NUMBER FROM YOUR SHIPPER (USPS, UPS, ETC.) FOR YOUR RECORDS.

UPON RECEIPT OF YOUR RETURN WE WILL NOTIFY YOU THAT YOUR PACKAGE HAS BEEN RECEIVED AND THAT CREDIT HAS BEEN APPLIED TO YOUR METHOD OF PAYMENT. 

PLEASE WATCH FOR THESE IMPORTNT E-MAIL NOTICES.  ALTERNATE PAY METHOD, CREDIT CARD NUMBER AND EXPIRATION DATE

EXCHANGES ARE EASY TOO!
THA PLACE ONLINE STORE

PLEASE LET US KNOW THE ITEM YOU WANT BY INDICIATING IT BELOW AND INCLUDE
THIS FORM WITH THEITEMS YOU ARE EXCHANGING.

Item
Description
Size
Color
Quantity
         
         
         
         
         
         
         
         

MAKE A COPY OF THE ORIGINAL PACKING SLIP FOR YOUR FILES AND ENCLOSE THIS
FORM WITH YOUR RETURN PACKAGE.  WE ENCOURAGE YOU TO OBTAIN AND KEEP THE
TRACKING NUMBER FROM YOUR SHIPPER (USPS, UPS, ETC) FOR YOUR RECORDS.

WE  WILL CREDIT YOUR ACCOUNT FOR THE OLD ITEM AND BILL YOUR NEW ORDER WHEN THE
EXCHANGE SHIPS.  SEND YOU AN EMAIL LETTING YOU KNOW YOUR ORDER HAS SHIPPED
AND YOUR ACCOUNT IS BEING BILLED.